Complete Feature List

Web Hosting

 

 

Web Hosting & Content Management

Use SiteWalk to edit your web pages on the fly

Use FTP to manage your website just like you would with any other web hosting

Integrated customer database that grows as customers enquire or interact with your website

Make any type of content secure

Share and syndicate any type of content using RSS

Build communities using forums, blogs and collect customer comments on any type of content

SEO integration into Google, Yahoo and Windows Live

Sophisticated ready-to-go reporting, no need to add any code to your web pages

 

Publish any type of Content

Announcements, FAQs, Literature

Set Release and Expiry dates on your content

Make any type of content secure

Share and syndicate any type of content using RSS

Create micro-communities by allowing customers to comment on any type of content

Create your own type of searchable content using Web Apps (All-in-One solution only)

Create re-usable content snippets which you can use anywhere

 

Integrated Customer Database

Grow your customer databased every time your customers enquire or interact with your website

Keep a history of all past customer enquiries

Allow customers to view their past enquiries via secure "member only" areas

Allow customers to keep their details updated via secure "member only" areas

View on a per customer basis details on every action they've taken on your site

Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

Manage your Website and Web Pages

Use SiteWalk to edit your website on the fly

Use a Microsoft Word like WYSIWYG editor to edit web pages

Use Module Manager to add business functionality without any programming

Make web pages secure

Archiving & Rollback for every web page and template

Automatically creates a working copy of web page until you publish

Apply content approval rules to any web page or template

Use templates to create a consistent look and feel

Use FTP to upload and download web pages

Work directly inside Dreamweaver using our plugin Triangle

 

RSS

Create an unlimited number of RSS channels

Syndicate and share any type of content e.g. blogs, web pages, news and announcements, FAQs etc

Set update frequency of your RSS channels

Reports on RSS usage and items selected from within a feed

 

Secure "Member Only" Areas

Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)

Manage your customers' access to any secure area

Set expiry date for customer access to any secure area

Easily email login details to every customer in a secure area

Report on customer logins to each secure area

 

Website Reporting

Comprehensive reporting without having to add a single line of code to your web pages

Geo-location reporting. See a map of the world world.

Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more

Detailed reporting on every type of content

Search engine reporting, e.g. search phrases, when your site has been indexed and more

Sophisticated customer reporting framework.

Filter on any system or custom field

Save any report and run later

Export any report to Microsoft Excel for further analysis

 

Web Form Builder

Build customer enquiry web forms without any programming

Add any number of custom fields to your web form to suit your business

Automatically captures and populates every enquiry in your customer database

Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.

Report on web form submissions including custom fields and easily export to Microsoft Excel

Allow customers to upload files within web forms

Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)

Allow refer-a-friend functionality within web forms

Add Image Verification to web forms to stop spam submissions by bots

Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)

Automatically subscribe customer to a Secure Zone upon submission of a web form

Easily add web form to any web page hosted at GB or elsewhere

Customize the landing page customers see after submitting an enquiry

Customize auto responder email sent to customers after they make an enquiry

 

Build Communities with Forums

Create any number of forums

Set moderation level on new customer posts

Customers can subscribe to any thread and be notified when new posts are added

Make any forum secure

Set release and expiry date on your forms

Reporting on forum usage

Easy to use administrative interface for managing threads and posts

Limitless customizability of forums

 

Amplify your voice with a Blog

Full blogging platform

Customers can leave comments on any blog post

Approve all incoming trackbacks

Trackbacks to any other blog

Permalink

Set release dates for blog entries

Tagging and Tag cloud module

Blog calendar module

Recent blog post module

Blog post by month module

Report on blog post readership

Integrated RSS channel for each blog

Make your blog secure

Limitless customizability of blogs

Ability to import WordPress or TypePad blog

 

Photo Galleries

Create any number of photo galleries

Easily add a photo gallery to any web page

Add a description to any photo

Customize layout and appearance of photo galleries

 

Ad Rotators

Create any number of ad rotators

Rotate images, HTML snippets or Flash objects

Report on number of impressions, click-thrus for any period

 

Meta Data

Built-in meta data framework

Create your own meta data tags and easily add them to any web page

eCommerce Features

 

 

eCommerce

Sell physical or digital products

Give individualized discounts to any customer for any catalogue

Integrated customer database that grows as customers buy or interact with your online shop

Inventory Control

Cross and upsell features

Multi-currency support

Sell Gift Vouchers

SEO integration into Google, Yahoo and Windows Live

Sophisticated ready-to-go reporting, no need to add any code to your web pages

Limitless customizability

 

Integrated Customer Database

Keep a history of all past customer purchases

Give loyal customers individualized discounts. You can apply a different discount for every catalogue and every customer

Allow customers to view their past orders and even redownload any e-Products previously purchases via secure "member only" areas (All-in-One solution only)

Setup reoccurring orders and payments. Automatically emails invoices to customers

Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

Catalogues & Products

Setup an unlimited number of Catalogues & Products

Set Release and Expiry on any Catalogue or Product

Sell e-Products. Limit how many times and where they can be downloaded from

Set product weight / volume for any product to control the shipping options that are displayed

In addition to the 2 default images for every product, choose up to 10 preview images for any product. The system will automatically generate thumbnails

Use Buy and/or Get-a-Quote option for checkout. Buy option will force customer to pay for goods. Quote option

Make any catalogue secure (All-in-One solution only)

Selectively hide prices. For any catalogue hide product prices on the public site and display for existing customers

Configure the order in which catalogues or products are ordered (put popular products first)

Use sophisticated product search module to allow customers to search by keywords, within a catalogue, within a price range and choose how they want the products listed

Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.

Collect customer comments on any product (All-in-One solution only)

System utilizes Ajax technology for better customer experience

 

Easier management of your Online Shop

For faster management use Import feature to manage your entire online shop including products, pricing, catalogues, grouping, inventory control and more from a single Excel file

Export your entire product catalogue in one click. Make changes and re-import

Or use web-based interface to manage your online shop

 

eCommerce Reporting

Sophisticated e-commerce reporting framework

Sophisticated customer reporting framework

Track sales and payments

Track abandon rates and where customers abandon in online shop

Report on top Catalogues and Products. By amount or quantity sold

Report on Shipping Options and popularity

Report on Discount Codes and redemption

Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more

Geo-location reporting. See a map of the world world

Track usage for any catalogue or on an aggregate basis

Track usage for any product or on an aggregate basis

Save any report and run later

Export any report to Microsoft Excel for further analysis

 

Customize your Online Shop

Limitless customizability of the online shop and the checkout process

Limitless customizability of invoice / quotes emailed to customers

 

Inventory Control & Drop Shipping

Complete inventory control. Optionally hide products from shop if out of stock

Allow any out-of-stock product to be pre-ordered

Set re-order threshold and be notified when product stock level falls below a certain quantity

Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders

 

Multi-Currency Support

Sell global, act local with multi-currency support

Set prices for products in any currency

Setup shipping options for various countries

Setup tax codes for various countries

Support for many payment gateways throughout the world

 

Upsell, Cross sell and Product Grouping

Group similar products together, e.g. By size or by color, Small Shirt, Medium Shirt, Large Shirt

Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and car kit.

Display related products separately or as checkboxes so the customer can add them to cart at the same time as buying the main product

Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, e.g. Size, Color, Style, Gender

 

Affiliate Programs

Setup any number of Affiliate Programs

Report across an Affiliate Program or measure an individual affiliate's performance

Reward your affiliates based on the actions the customers they refer make, e.g. purchases made (and amounts), enquiries made etc.

Easily email Affiliate Program details to subscribers of an Affiliate Program

 

Gift Vouchers

Create any number of Gift Vouchers with any dollar value

Gift Vouchers can be redeemed to buy products in your online shop

 

Payment Gateways

Integrated with popular payment gateways throughout the world

Offer COD / Check options at checkout

Offer PayPal as a separate payment gateway

Integrated with World Pay for a wide range of currency support

Google Checkout

Use Process Offline and process payment using existing POS system

 

Discount Codes

Create any number of discount codes

Set your own discount rates

Set release and expiry of discount codes

 

Shipping Options

Setup any number of shipping options for different countries

Set minimum and maximum weight and volume restrictions for any shipping option

Apply your tax code/rate to any shipping option

Integrated with USPS, FedEx and Australia Post for real-time shipping charge calculation

 

Tax Codes

Create any number of tax codes and rates for any country that you operate

If in USA automatically apply relevant state tax rate at checkout to products and shipping charges

Apply tax codes easily to products and shipping charges

 

 

Email Marketing

Main Features of Email Marketing

Choose from over 200+ designs

One-off and loyalty based campaigns

For the first time go beyond open rates and bounces reporting and see what actions customer take

Integrated customer database that grows as customers subscribe or interact with your website

Use the Customer Report Generator to dice and slice your customer database for better targeting and results

Systems to increase email deliverability and reducing spam

 

Email Marketing

Send One-Off Emails

Setup Birthday Loyalty Campaigns, e.g. setup one campaign to automate saying happy birthday to your customers on their birthday

Setup Anniversary based campaigns, e.g. based on previous holiday purchase, automate reminder in 6-months or 12-months

Setup Multi-Part email newsletter series. E.g. Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that and so forth

HTML or Text Emails (HTML emails contain text version also)

Send a campaign to any customer group or your entire customer database

Preview your campaigns by emailing it to yourself or any one else before finalizing

 

Integrated Customer Database

Grow your customer databased every time your customers subscribe or interact with your website

Centrally manage your customer's campaign subscriptions

A full history of past campaigns sent to each customer including open rates, actions taken and links clicked

Increase your sales by utilizing up to 5 anniversary dates for each customer, e.g. date of last holiday booked, date of last car service. Use loyalty campaigns to automate communication around these key events on a one-on-one basis

Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

Lists

Create unlimited number of lists for better targeting and results

Use customer report generator to dice and slice your customer database

Easily add a subscription box to any web page hosted at GB or elsewhere to allow customers to subscribe to your newsletters

Customize the landing page customers see after subscribing to your list

Customize auto responder email sent to new subscribers after they subscribe

Double opt-in mechanism

Be notified via email every time a customer subscribes to a list

 

Email Marketing Reporting

Track Open Rate of HTML emails

Track Links clicked and most popular links (available for both HTML and Text formatted emails)

For the first time track customer Actions e.g. customer made a purchase, customer made an enquiry and so forth (All-in-One solution only)

Track bounce rates

Track customer unsubscriptions from your campaigns

Live Feed

Sophisticated customer reporting framework

Filter on any system or custom field

Save any report and run later

Export any report to Microsoft Excel for further analysis

 

Email Deliverability & Spam Control

Double Opt-In mechanism

Unsubscribe link on all newsletters

From email address verification

 

 

Lead Management

Main Features of Lead Management

Build any number of customer enquiry web form without any programming

Easily add your web forms to a web page hosted at Online Business Console or any other hosting company

Use customizable business workflows to setup notifications via email or SMS when customers enquire

Use the Customer Report Generator to dice and slice your customer database

 

Integrated Customer Database

Grow your customer databased every time your customers enquire or interact with your website

Keep a history of all past customer enquiries

Allow customers to view their past enquiries via secure "member only" areas (All-in-One solution only)

Allow customers to keep their details updated via secure "member only" areas (All-in-One solution only)

View on a per customer basis details on every action they've taken on your site

Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

Web Form Builder

Build customer enquiry web forms without any programming

Add any number of custom fields to your web form to suit your business

Automatically captures and populates every enquiry in your customer database

Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.

Report on web form submissions including custom fields and easily export to Microsoft Excel

Allow customers to upload files within web forms

Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)

Allow refer-a-friend functionality within web forms

Add Image Verification to web forms to stop spam submissions by bots

Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)

Automatically subscribe customer to a Secure Zone upon submission of a web form

Easily add web form to any web page hosted at GB or elsewhere

Customize the landing page customers see after submitting an enquiry

Customize auto responder email sent to customers after they make an enquiry

 

Lead Management Reporting

Sophisticated customer reporting framework.

Filter on any system or custom field

Save any report and run later

Export any report to Microsoft Excel for further analysis

 

 

Exclusive to Premium Solution

Web Apps

A framework to create any type of content, e.g. job listings, real-estate listing, a car catalogue etc using a point-n-click approach

Create any number of web apps (web applications)

Use various modules to easily publish web apps on your website, e.g. all web apps, latest web apps, random web app, web apps within a classification and so forth

Allow customers to search within any web app on your site. The system will generate a search form that matches the schema of your web app.

Allow customers to submit, edit and delete web app items via your website. Optionally you can be notified when they do.

Make any web app item secure

Easily share and syndicate any web app items using RSS

Allow customers to submit comments on any web app item

Report on web apps and drill down to see item usage

For faster management use Import feature to manage your entire web app catalogue of items from a single Excel file

 

Bookings

Allow customers to book into events

Automatically manage capacity

Use inbuilt follow-ups framework to remind attendees of upcoming events

Collect payments with bookings

Customize the landing page customers see after booking

Customize auto responder email sent to customers after they make a booking

Sophisticated customer report generator to allow to generate and save booking-related reports

 

POP Email

POP3 email. Use with Outlook, Thunderbird or any other popular email program

Web mail interface

Unlimited Aliases for each mailbox

Catch-all address

Out of Office Auto Responder

Mail Forwarding

 

 

Additional Features

Search Engine Optimization

Integrates with Google/Yahoo/Live sitemap. A daily feed of all content within website is produced for maximum exposure in the search engines

Search engine feed also includes every catalogues and products (eCommerce only)

Search Engine Friendly URLs. Catalogue and product names used in URLs to maximize search engine friendliness (eCommerce only)

 

Accessibility

Web-based Admin

FTP

Import / Export options

Work directly inside Dreamweaver

Extensive Web Services framework

 

Administrative Tools

Easily add and manage Users and Roles

Customize granular permission levels for a role

Create your corporate taxonomy and assign content to various categories for easier publishing

Customize and extend the Customer Database to suit your business (All-in-One solution only)

 

Business Workflow Engine

Create and Build Business Workflows to automate follow-up

Create single or multi-step workflows

Be notified via Email or SMS

Set SLA's (Service Level Agreements)

Set duration and reminders for every step of the workflow

Set escalation rules

Setup 3rd party notifications to notify customers as you internally progress through a workflow

Apply workflows to customer enquiries, orders, bookings as well as for content approval

Qubit

Building integrated online business systems that work hard, so you don't have to!

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